Refund policy

At Alverine Jewelry, your satisfaction is our top priority.

If for any reason you are not completely satisfied with your purchase, we gladly accept returns within 30 days of the delivery date.

To initiate a return, please contact us at contact@alverinejewelry.com with your order details. Our customer support team will guide you through the return process and work to resolve any concerns.

Please note:
- Returned items must be in original condition, unworn, and include all original packaging to qualify for a refund or exchange.
- We also offer free repairs or exchanges within 30 days of delivery for damage caused by external factors.
- The warranty does not cover items that have been altered, modified, or repaired using non-original materials.
- Lost or stolen items are not eligible for replacement or refund.

For questions, please contact: contact@alverinejewelry.com